Subject: Elective, Hospitality

Hotel & Restaurant Management

Course Type: Standard High School

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Credits: 0.5

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Course Description

This course gives students a comprehensive understanding of the common practices and challenges in managing restaurants and hotels. Students will learn about the different types of restaurants and hotels, including their structure and operations. They will also understand the importance of internal and external guest satisfaction and the hard and soft skills needed to be successful. Upon completing this course, students will gain a solid foundation in restaurant and hotel management, helping to prepare them for careers in the hospitality industry.

Textbook: Hotel & Restaurant Management © Excel Education Systems, Inc. - 2023

Course Objectives

Differentiate between different types of hotels and restaurants.

Identify the major types of hotel ownership.

Describe the major operating and supporting departments of hotels.

Describe the major operating and supporting departments of restaurants.

Distinguish between internal and external guest satisfaction and describe some methods used to increase customer satisfaction.

Explain the ways technology has changed in the hotel and restaurant industries.

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Course Contents

Module TitleModule Topic(s)
Chapter 1: Types of Hotels and Restaurants
Chapter 2: Hotel Operating Departments
Chapter 3: Hotel Supporting Departments
Chapter 4: Hotel Ownership Structure
Chapter 5: Restaurant Operating Departments
Chapter 6: Restaurant Supporting Departments
Chapter 7: Internal and External Guest Satisfaction
Chapter 8: Important Skills for Success
Chapter 9: Industry Technologies
Chapter 10: Challenges in Hotel and Restaurant Management

Recommended Prerequisites

Carnegie Credits Explained: Our Approach vs. Trimester Credits

Carnegie Credit System
Excel High School follows the Carnegie Credit system, a widely recognized method of measuring student progress based on instructional hours. A single Carnegie credit reflects approximately 120 hours of coursework, typically completed over a full academic year.

Carnegie Credit vs. Trimester Credit
While Carnegie credits are awarded based on total hours over a year, trimester credits divide the school year into three terms. In a trimester system, students complete courses in shorter, intensive sessions, often earning partial credits (e.g., 0.33 or 0.5 per term). In contrast, Excel’s use of Carnegie credits ensures students have ample time to engage deeply with the material and develop a well-rounded understanding at a consistent pace.

Accreditation You Can Trust

Recognized & Respected Nationwide

At Excel High School, we are proud to be regionally accredited by Cognia, along with additional accreditations from NCA, SACS, NWAC, and the Middle States Association. Our programs meet the same rigorous standards as public schools, giving you the confidence of earning a well-respected diploma.

Global Recognition for Our Accredited Diplomas

Excel High School’s regionally accredited diploma is accepted by colleges and universities around the world. With our recognized accreditation, you can confidently pursue higher education wherever your journey takes you.

Accreditation You Can Trust

Recognized & Respected Nationwide

At Excel High School, we are proud to be regionally accredited by Cognia, along with additional accreditations from NCA, SACS, NWAC, and the Middle States Association. Our programs meet the same rigorous standards as public schools, giving you the confidence of earning a well-respected diploma.

Global Recognition for Our Accredited Diplomas

Excel High School’s regionally accredited diploma is accepted by colleges and universities around the world. With our recognized accreditation, you can confidently pursue higher education wherever your journey takes you.